Comprehensive Terms & Conditions for eldermentalcare.com
Effective Date: April 2025
Last Updated: March 2025
Thank you for choosing our online video course:
“Mental Health Care for Older Adults: CBT for Anxiety and Depression.”
By using our website or purchasing a course, you agree to the following terms:
1. Website Terms of Use
You agree to use our website and its content only for lawful purposes. You may not:
Interfere with the operation or security of the website.
Attempt to gain unauthorized access to any part of the site.
Use the content for commercial purposes or redistribute it in any form.
We may suspend or terminate your access if you violate these terms.
2. Course Access and License (EULA)
Upon purchase, you receive a non-exclusive, non-transferable, revocable license to:
Stream the 3-hour video course via our platform
Download included supplemental materials (e.g., worksheets)
This license is:
For personal use only
Not valid for public presentation, resale, sharing, or duplication
Revocable if terms are violated
You may not:
Record, download, or copy video content
Distribute materials without permission
Allow others to use your login credentials.
3. Pricing and Payment
All prices are listed in U.S. Dollars
Payment is accepted via major credit/debit cards and secure payment processors
Course access is granted immediately upon successful payment
4. Refund and Cancellation Policy
All sales are final.
Due to the digital and instant-access nature of the product:
We do not offer refunds, exchanges, or cancellations
By completing your purchase, you agree that:
You gain instant access to the full product
You waive your right to withdraw under consumer digital content laws (where applicable)
If you have questions before purchase, contact: [email protected]
5. Educational Disclaimer
This course provides educational content only and is not a substitute for professional advice, diagnosis, or treatment.
You should always consult a licensed healthcare provider before making decisions related to mental health. If you are in crisis, call emergency services or a local mental health hotline immediately.
6. Privacy Policy
We respect your privacy and are committed to protecting your personal data.
What We Collect:
Name and email (to deliver the course)
Payment information (processed securely via Stripe/PayPal or similar)
Usage data (e.g., course progress, IP address, device/browser)
How We Use Your Data:
To deliver and manage your course access
To provide customer support
To comply with legal obligations
To improve user experience
Your Rights (GDPR):
If you're in the EU/EEA, you have the right to:
Access, update, or delete your personal data
Request restriction of or object to data processing
Request data portability
Lodge a complaint with your data protection authority
User Data Request Policy (U.S. and EU/EEA)
We take privacy seriously and aim to respond respectfully to all data-related requests, even as a small U.S.-based business.
🔒 For U.S. Users:
While we are not subject to specific state data privacy laws unless applicable (such as California's CCPA), we offer the following voluntary support:
You may request that we delete your personal information (name, email, account details).
We will confirm the deletion via email within a reasonable timeframe.
If your request involves a previously purchased course, please note that our standard no-refund policy still applies.
🌍 For EU/EEA Users (GDPR):
We are a U.S.-based company not actively targeting or marketing to users in the EU/EEA. Therefore, GDPR generally does not apply to us.
However, as a courtesy:
If you are located in the EU/EEA and request access to, or deletion of, your personal data, we will honor that request to the best of our ability.
If you purchased a course and request deletion of your data, we may disable your access as part of fulfilling your request. A refund will not be issued unless otherwise required by law.
⏳ Response Time:
We aim to acknowledge and respond to all legitimate requests within 14 business days.
For any privacy inquiries or requests, please email us at:
📧 [email protected]
Your Rights (CCPA):
If you’re a California resident, you have the right to:
Know what data we collect and how it’s used
Request deletion of your personal data
Opt out of any data sharing/sale (we do not sell your data)
Submit requests at [email protected]
We do not knowingly collect personal information from children under 13.
7. Cookie Policy & Consent
We use cookies to:
Improve website functionality
Understand how users interact with our site
Save your login sessions
Upon visiting our site, you will see a cookie banner. By continuing to use the site, you consent to the use of essential and analytics cookies.
You can manage cookie preferences through your browser settings at any time.
8. Modifications to Terms
We may update these terms from time to time. Material changes will be notified via email or posted prominently on the site. Continued use of the course or website means you accept the revised terms.
9. Intellectual Property
All content on the site, including video lessons, PDFs, and branding, is protected by copyright. You may not:
Use our brand name, logo, or course content without written permission
Create derivative works from course materials.
10. Limitation of Liability
We are not liable for:
Any indirect or consequential loss
Errors or omissions in content
Inability to access the course due to technical issues beyond our control
Total liability is limited to the amount you paid for the course.
11. Governing Law
These terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles.
12. Contact
For general inquiries or privacy concerns:
📧 [email protected]
